Privacy Policy
Alpena City Walking Tours (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or participate in our walking tours.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

  • Contact Information: Name, email address, phone number.
  • Booking Details: Tour selections, date/time preferences, number of guests.
  • Payment Information: Payment details collected securely via a third-party

    payment processor.

  • Technical Data: IP address, browser type, device information, and site usage via

    cookies and analytics tools.

    2. How We Use Your Information

    We use your personal data for the following purposes:

  • To process tour bookings and payments.
  • To send booking confirmations and important updates.
  • To respond to your inquiries or requests.
  • To improve our website and services through analytics.

    3. Sharing Your Information

    We do not sell, rent, or share your personal information with third parties except in the following cases:

  • With trusted service providers (e.g., payment processors, email services) who help us operate the website and deliver our services.
  • When required by law or to comply with legal processes.
  • To protect our rights, property, or safety.

    4. Cookies and Tracking Technologies

    We use cookies and similar technologies to enhance your experience on our website. These tools help us understand user behavior and improve site performance. You may control cookie settings through your browser preferences.

    5. Data Security

    We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those websites.